April 19, 2010
Is ‘official’ crisis communication in a crisis of its own? - Ragan.com article by Gerald Baron
In this Ragan.com article, Gerald Baron (executive vice president for communications at O'Brien's Response Management and founder of PIER) discusses how crisis communications is changing in today's world of Twitter, social media, and “collective intelligence”, and what this means for the future of public information management.
Is ‘official’ crisis communication in a crisis of its own?
by Gerald Baron - April 19, 2010 - Ragan.com
