Summary

Emergencies from violent visitors to natural disasters can strike your facility at any time. How would your healthcare facility respond to a crisis? Ensure your crisis communication plan is up to date - incorporating Twitter and social networks to ease operations both internally and externally. Please join us to hear our subject expert discuss:

• Keys to use Twitter, Blackberrys & other cutting edge crisis communication tools
• Ways to improve your crisis communication plan: Be compliant during emergencies
• Keys to use Twitter, Blackberrys & other cutting edge crisis communication tools
• How to ensure patient safety: What employees need to do during disaster

Program Benefits

In this 60-minute webinar, discover effective crisis communication strategies using Twitter, iPhones and social networks to ensure smooth operations and patient safety during an emergency.

Program Highlights

• Keys to Using Twitter, Facebook, iPhones and Blackberrys during a Crisis
  • Successfully incorporate Facebook, Twitter & social media into emergency planning
  • Ways to leverage Twitter during a crisis: Tools for healthcare
  • Strategies to use text messages & smart phones for maximum effectiveness
• Vital Communication Tools: Keys to Implement an Effective Plan
  • Communicating internally and externally: What should you do during a crisis?
  • 10 rules for handling a crisis: Patient & community relations
  • Avoid the most common crisis communication mistakes
• When Crisis Occurs: Effective Strategies to Handle the Unexpected
  • How to build an effective crisis communication plan - Keep patients & employees safe
  • 4 P's of a compliance checklist: Effective Policies, Plans, People & Platforms
  • Violence to H1N1: When to enact crucial communication plans
• Live question and answer session - Have your specific Crisis Communication questions answered