Let our years of experience serve you

As part of our continuous effort to provide you with the most valuable communications industry information, we have listed links to resources that may helpful to you, as well as a link to upcoming events where you can walk through a live demonstration of the PIER System.

Case Studies

 

 

Communications Articles

Crisis Management: Fighting Fire with Fire

Crisisblogger - For crisis managers and communicators

The Biggest Mistakes in Crisis Communications

It's an Inside Job: Internal Crisis Communications

Respond to Crises Before They Arise

Integrating Public Relations and Legal Strategy: Trial by Media

The PR and Legal Aspects of Protecting Confidential Information

Organizations and Associations

NEMA - National Emergency Management Association

IABC - International Association of Business Communicators

IAEM - International Association of Emergency Managers

Emergency Preparedness and Response References

NIMS - Department of Homeland Security Fact Sheet

NIMCAST - National Incident Management Capability Assessment

Glossary

JIC - Joint Information Center - Protocols established by the ICS around the time of the eruption of Mt. St. Helens in the early 80's and constantly improved to streamline public information and notification.

ICS - Incident Command System - Accepted protocols for managing emergency response operations. These protocols are being enhanced and standardized in the US, under NIMS.

NIMS - National Incident Management System - Federally mandated system for all emergency responders in the United States. "Under the NIMS ICS, the incident commander has flexibility in where to assign the intelligence and information function, e.g., command staff or operations." NIMS is not only the standardization of the ICS and the JIC, but a set of fifteen (15) exercisable scenarios and Homeland Security and "All Hazards" assessments, as listed below:

  • Command and Management, including ICS
  • Preparedness
  • Resource Management
  • Communications and Information Management
  • Supporting Technologies
  • NIMS Management and Maintenance

 

CERT - "The Community Emergency Response Team concept was developed and implemented by the Los Angeles City Fire Department (LAFD) in 1985."

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